:: Welcome To Tivoli Villas Condominium ::


	WELCOME TO TIVOLI VILLAS, "A MAGNIFICENT WAY OF LIFE" Dear Residents, Welcome to Tivoli Villas. A magnificent residence complemented with a wide range of recreational facilities and amenities which will make your living here a truly pleasurable experience. This handbook is provided to guide and help you. The useful information contained in this handbook will ensure your maximum enjoyment of all the facilities available in the premises. Let's work together to preserve the harmony and prestige of *our home. Once again, our warmest welcome to you and your family. If you require further assistance or information, please do not hesitate to contact our Building Manager at 03-2096 2979. We will be pleased to be of service and to provide you with whatever assistance you may require. Yours sincerely, TIVOLI VILLAS MANAGEMENT CORPORATION* TABLE OF CONTENTS 1.0 INTRODUCTION 2.0 DEFINITION 3.0 DUTY OF OWNER AND RESIDENT 3.1 Notification and Owner's Agent 3.2 Vehicle Access Card 3.3 Payment of Charges 3.4 Payment of Charges Due to the Management 4.0 OCCUPANCY AND RESTRICTIONS 4.1 Use of Individual Units 4.2 Prohibition of Use 4.3 Use of the Management's Employee 4.4 Proper Conduct 4.5 Maintenance and Upkeep 4.6 Moving In and Out of Unit 4.7 Alterations and Modifications 4.8 Fire Risks 4.9 Guests and Visitors 4.10 Funeral and Bereavement Arrangements and Political Activities 4.11 Conduct of Children 4.12 Parties and Functions 5.0 COMMON PROPERTY AND AREAS 5.1 Use of Common Property 5.2 Use of Lifts 5.3 Obstruction of Access to / Egress From the Building 5.4 Obstruction of Common Areas 5.5 Loading and Unloading 6.0 USE OF CAR PARKS 6.1 Designated Parking Bays 6.2 Guests and Visitors Parking 6.3 Installation of Grilles or Barriers 6.4 Height Restriction 6.5 Parking Risk 6.6 Washing of Vehicles at Car Parks 7.0 SECURITY AND SAFETY 7.1 24 Hour Security 7.2 Security And Safety Measures 7.3 Securing Your Unit 7.4 Insurance Coverage 7.5 Safe Driving 7.6 Deliveries 7.7 Safety within the Unit 8.0 COMMON FACILITIES 8.1 General Rules and Regulations 8.2 Swimming Pool, Children's Pool and Jacuzzis 8.3 Barbecue Pits and Surrounding Areas 8.4 Gymnasium 8.5 Dance Studio 8.6 Squash Courts 8.7 Snooker Room 8.8 Children's Playroom 8.9 Cafe 8.10 Launderette 8.11 Mini-Market 8.12 Car Wash Bay 9.0 RENOVATION PROCEDURES 9.1 Renovation Approval 9.2 Renovation Deposit and Refund of Renovation Deposit 9.3 Renovation Limits 9.4 Non-Compliance of Renovation Limits 9.5 Other Rules and Procedures Governing the Contractors 10.0 GENERAL 10.1 Disclaimer of Liability 10.2 Breach of House Rules 10.3 Strata Titles Act 1985 10.4 Amendments and Alterations to House Rules 11.0 DETAILS OF CONTACTS 12.0 USEFUL CONTACT NUMBERS 1.0 INTRODUCTION The main objective of the House Rules is to preserve the prestige and promote harmonious living in Tivoli Villas and to ensure the peaceful enjoyment and use of its common facilities. It is the Management's objective and desire to create awareness amongst all residents in order to achieve the common goal of communal living. All residents and guests within the premises of Tivoli Villas are bound by these rules. It is the duty and responsibility of each Resident to ensure that his family members, guests, visitors, servants and agents are aware of these rules and that these rules are fully complied with. Back to Top 2.0 DEFINITION Wherever used in these House Rules, the following expressions shall have the following meanings: 1. "Building" means the block of condominiums of which the Unit forms a part. 2. "Car Park Areas" means the areas which include the car park lots within the Development. 3. "Car Park" means an individual car park lot allocated for the use of the residents, guests and visitors. 4. "Common Property" means the area that is not comprised in any parcel (including any accessory parcel), or any provisional block and the fixtures and fittings including lifts, refuse chambers, drains, sewers, pipes, wires, cables and ducts and all other facilities and installations used or capable of being used or enjoyed in common by the Residents. 5. "Development" means the site and five (5) blocks of condominium collectively known as Tivoli Villas. 6. "Unit" means any one of the individual parcels comprised within the Development. 7. "Management" means the Tivoli Villas Management Corporation, its servants, employees and appointed managing agents employed to manage the property. 8. "Owner" means the proprietor or beneficial owner of the Unit. 9. "Resident" means a person lawfully occupying the Unit either as an Owner or a Tenant or Sub-Tenant. 10. "Lessee" means a person renting a commercial unit pursuant to a tenancy agreement between him and the Management. 11. "Guest" means a person other than a Resident who is in the premises at the invitation of a Resident. 12. "Relevant Authorities" means any governmental, semi or quasi-governmental and or statutory departments, agencies or bodies such as Dewan Bandaraya Kuala Lumpur (DBKL), Tenaga Nasional Berhad (TNB), Telekom Malaysia (TM), Syarikat Bekalan Air Selangor (SYABAS), Indah Water Konsortium (IWK) etc. Back to Top 3.0 DUTY OF OWNER AND RESIDENT 3.1 Notification and Owner's Agent The Owner must notify the Management when the Unit is tenanted. The Owner shall furnish the Management with complete details of the tenancy and ensure that the tenant submits the "Resident's Information Sheet" to the Management. The Resident shall ensure that all particulars are kept up to date and that the Management is kept informed of any changes. Any Owner who wishes to appoint an agent to represent his interest shall provide complete details to the Management such as his name, company, address and the contact number. Back to Top 3.2 Vehicle Access Card The Access Card allows access of vehicles through the main entrance. Each Unit shall be issued Access Card(s) according to his entitlement of car park(s) mentioned in the individual Strata Title. Additional cards at a maximum of two (2) per Unit may be obtained from the Management at the following fee:- 1^st additional Access Card : RM 50.00 2^nd additional Access Card : RM100.00 A tenant will require a letter of authorization from the Owner to apply for Access Card based on the fees mentioned above. The tenant shall be required to pay a deposit of RM100 for each card applied, refundable only upon returning of the same card, undamaged to the Management. Access Cards shall remain the sole property of the Management. Residents are required to return the Access Cards to the Management when they cease to reside in the Development. Refund of deposit shall be made within one (1) month from the acceptance of the returned Access Card. Loss of Access Card must be reported immediately to the Management in writing. Lost or damaged Access Cards may be replaced. A penalty of RM100.00 per access card will be charged. The Management reserves the right to confiscate any Access Cards which have been misused by the Residents. Back to Top 3.3 Payment of Charges Owners and Residents must ensure that the following payments are made promptly to the Management:- 3.3.1 Maintenance Fees Maintenance fees are payable monthly in advance to the Management and they are used to pay the following services and expense a. cleaning of common areas b. security services within the Development ; c. pest control of common areas ; d. lifts, electrical and mechanical equipment maintenance of common areas ; e. landscaping of common areas ; f. swimming pool, fountains and other water features ; g. electricity and water bills for common areas ; h. consumables such as light bulbs or replaceable parts and items at the common areas ; i. wages for workers such as manager, chargeman, technician, handyman etc ; j. other repair and maintenance of the common property ; k. management office expenses ; and l. contingencies that are deemed necessary for the upkeep, safety and security of the Development. 3.3.2 Insurance Premium The Development is insured under a Master Fire & Perils Insurance Policy at its reinstatement value. The Management will invoice the Owner based on the provisional share units. 3.3.3 Quit Rent The National Land Code makes it an obligation of the landowners to pay the quit rent within a stated period. The Management will invoice the Owner based on the provisional share units. 3.3.4 Water Charges Residents are required to pay for water utilized. All Units have individual meters. Residents shall pay to the Management on or before the due date stated in the bill. Back to Top 3.4 Payment of Charges Due to the Management Owners and Residents shall pay the maintenance fees, fire insurance premium, quit rent, and any other charges stated in the invoice to the Management on or before the due date. A late payment interest calculated on a daily rate of 10% per annum shall be imposed for payments received after the lapse of 14 days from the date of the invoice. Appropriate action will be taken against defaulters in accordance with the common law and Strata Title Act 1985. Back to Top 4.0 OCCUPANCY AND RESTRICTIONS 4.1 Use of Individual Units The Resident of a unit shall use the said unit strictly for dwelling purposes only and the unit may not be used for any purpose whatsoever other than as a private residence. 4.2 Prohibition of Use The Resident shall not allow the Unit to be used in or as a :- a. workshop ; b. laboratory ; c. hostel ; d. gambling and vice den ; e. any other and all activities that may cause annoyance and nuisance to other residents. The Management reserves the right to contact and inform the relevant enforcement units or authorities to check on any Unit suspected of being used for unlawful purposes and to detain any person involved in such activities. Back to Top 4.3 Use of the Management's Employees a. The Resident is not allowed to use or instruct anyone or all the Management's employees to carry out personal requests and/or duties. b. Maintenance and security staff are not authorised to accept delivery of any packages, parcels or to perform any kind of personal work or errands for any Resident unless directed by the Management ; and c. Tipping, gifts or gratuities are not to be offered to any employee of the Management for rendering services where the services is in accordance with his job description. Back to Top 4.4 Proper Conduct 4.4.1 Personal Conduct The Resident shall conduct himself in a proper manner and to respect all races and religions when at the Common Property. 4.4.2 Be Helpful A good relation amongst neighbours depends on the co-operation of all residents. Practising the concept of neighbourliness with mutual help, respect, trust and the spirit of give and take will lead to a happy and harmonious living environment. Be a good neighbour by helping, respecting, trusting and forgiving your fellow Resident. 4.4.3 Excessive Noise Residents shall not honk unnecessarily or cause any disturbance or annoyance within the Development and its surrounding neighbourhood. Residents shall not install or use any equipment or apparatus within the Unit which may cause excessive noise or vibration which can be heard or felt outside the Unit. Indoor games are to be confined within the Unit. All audio visual equipment such as radios, televisions, home karaokes, hi-fi equipment and musical instruments shall be played and used at an acceptable and tolerable volume. 4.4.4 Hanging of Clothes, Linens, Carpets, Etc Residents are not permitted to dry or place laundered items at the corridors or at any common areas. Residents must ensure that laundered items are properly secured and not exposed from the balcony of the Unit. The Management reserves the right to remove and confiscate any personal items placed at any common area without prior notice. 4.4.5 Dusting, Sweeping and Cleaning Residents are not permitted to throw rubbish and any objects out of the windows, doors or balconies onto the common areas. Dusting and cleaning of personal items from windows, balconies, stairways, corridors, fire escapes areas and common areas are not permitted. Additional care must be taken when cleaning areas adjoining the external walls to prevent water from running down the exterior of the building or into the neighbours' Units. 4.4.6 Plants All potted plants must be placed in proper containers to prevent water dripping or soil dropping onto other Units or common areas. Residents must also ensure that potted plants or any other objects are not placed dangerously on or near the perimeter of the Unit where it may fall and cause bodily harm to other residents or guests or damage to other properties. Residents must further ensure that any water contained in the pots and/or containers are free from mosquitoes and other harmful insects. 4.4.7 Keeping of Pets and Animals. Pets, live stock and any other animals are not permitted in any Units or any part of the Development without prior approval from the Management. The Management reserves the right to remove any pets, live stock and any other animals found within the Development at the Resident's expense. 4.4.8 Placement of Notices, Etc Residents are not permitted to place any signboards, signages, advertisements, notices or posters on balconies, windows, doors, passages or any part of the Development without prior approval of the Management. 4.4.9 Be Civic Conscious Residents and guests must obey signages such as "No Smoking", "Do Not Litter", "No Parking", etc. Back to Top 4.5 Maintenance and Upkeep 4.5.1 Maintenance and Upkeep of the Unit Residents must keep clean all glass windows and doors at the boundary of the Unit and must not use the Unit in any manner which will cause the accumulation of dirt, rubbish or debris of any kind in or outside the Unit. 4.5.2 Maintenance and Upkeep of the Common Property by the Resident Residents must keep the corridors, stairs and passages leading to the Unit and other common property free from obstruction. All Residents are not permitted to :- a. throw and leave any waste, rubbish or refuse at or along the common areas ; b. ride, use or leave any bicycles, tricycles, children's toys with wheels except wheel chairs at the common areas ; c. place in the common area furniture, appliances, equipment and any other materials ; or d. dirty, untidy or leave rubbish on any land, road or pavement abutting the Development. 4.5.3 Maintenance and Upkeep Of The Common Property By The Management The Management will keep the roof, main structure, walls, floors and main drains and pipes, lifts and other common property and facilities in a good state of repair and maintenance. A professional cleaning company has been engaged to carry out the cleaning of the common areas within the Development. 4.5.4 Access by the Management to Carry Out Repairs Residents shall permit the Management or its agents or workmen at all reasonable times to enter into the Unit to carry out repairs to the Unit or to other portions of the Building not conveniently accessible otherwise from or through the Unit. The Management shall provide reasonable notice to the Owner and Resident. Residents shall permit the Management, its agents or workmen to enter into the Unit to lay, fix in and lead through the Unit, all such wires and cables for electricity and pipes for water and sewage or to repair, remove or replace such wires, cables or pipes for the general purposes of the Building as the Management may deem necessary from time to time. 4.5.5 Repairs within each Unit Maintenance of fixtures, fittings and furnishings within each Unit is the sole responsibility of the Resident. 4.5.6 Pest Control The control and extermination of pests and fumigation of the common areas will be carried out periodically by a professional pest control company engaged by the Management. Residents will be notified in advance of such exercises and those with health concerns may decide to leave the Building during such a time. 4.5.7 Waste Disposal a. Refuse must be secured in non-porous polythene bags and disposed of at the Refuse Chambers of the respective floors. Wet refuse must be drained as much as possible. It is encouraged that wet refuse be wrapped in newspapers and sealed in non-porous polythene bags to prevent dripping on the floor. The Refuse Chambers will be cleared and cleaned daily by the cleaners. b. The Refuse Chamber is limited to ordinary domestic refuse. Residents must make own arrangement to dispose of heavy or bulky objects such as packing cases, packing materials, mattresses, cartons, discarded pieces of furniture and such. c. Residents must take necessary measures to ensure that any effluent discharged into the drains or sewers are not corrosive, harmful and will not obstruct the drains or sewers. d. All residents are required to remove any materials trapped in the floor traps of the bathrooms or wash areas so that water pounding and leakage to the unit below can be prevented. Residents are not permitted to dispose of rubbish or items through the down pipes, sinks, basins and water closets as this may obstruct the smooth flow of the discharged water and may even lead to back flow of such discharged water. Back to Top 4.6 Moving In and Out of Unit Any Resident moving out of or intending to move into a Unit must inform the Management at least three (3) days in advance of such moving. Residents shall abide by the hours specified and any other conditions as prescribed by the Management. For moving of bulky and heavy items, residents shall:- a. give reasonable written notice to the Management prior to the moving of such heavy items or any moving involving professional movers ; and b. not damage or deface any part of the building or common areas while moving and will repair and make good or reimburse the Management the cost of making good such damage or defacement. Residents are encouraged not to move in or out during weekends and public holidays. Back to Top 4.7 Alterations and Modifications Residents are not permitted to alter, modify and renovate the units and/or any part of the said Building without prior written consent from the Relevant Authorities, and the Management. Such works include but not limited to:- a. Changes to the exterior which will affect the fa�ade of the Building which include the colour scheme, and any other fixtures. The fixing of iron grilles shall follow the designs approved by the Management. b. Structural and material alterations. c. Installation of any air-conditioning units and high voltage electrical equipment. d. Installation of burglar alarms requires a contact number to be furnished to the Management in case of an emergency. Any alterations, modifications and renovation works to be carried out to the Unit and the Building are subject to the rules and regulations contained in the Renovation Procedures (Rules 9.0). Back to Top 4.8 Fire Risks 4.8.1 Storage of Noxious, Dangerous or Hazardous Goods Residents are not permitted to bring, store or permit to be stored in the Unit or any part of the Building any materials that may contravene any local ordinance, statute, regulations or by-laws or in respect of which an increased rate of insurance is usually required and in particular not to store arms, ammunition or unlawful goods, gunpowder, kerosene or any explosive or combustible substance or any goods which in the opinion of the Management are of a noxious or dangerous or hazardous nature. Highly combustible substances shall be properly packed and labeled for disposal by a professional carrier approved by the Management. 4.8.2 Avoidance of Insurance Policy Residents are not allowed to do or permit or suffer to be done anything whereby the policy or policies of insurance on the Unit or on the Building against damage by fire may become void or voidable or cause the insurance premium to be increased. Residents are required to report immediately to the Management of any incidents which might affect the fire insurance policy of the Building. Back to Top 4.9 Guests and Visitors a. Guests and visitors will only be permitted into the Development after the relevant particulars have been provided for registration to the security guard at the guardhouse. Guests and visitors who refuse to provide the necessary particulars for registration will not be permitted entry into the Development. b. Residents are encouraged to inform the security guards in advance of an expected guest's and visitor's arrival by furnishing the relevant details to the security guard at the guardhouse. c. Residents are responsible in ensuring that the guests and visitors comply with the House Rules and any other rules and regulations and that his behaviour is not offensive to other residents. The Resident will be liable for any damage caused by the guests and visitors. The Resident will not permit or suffer onto any person of unsound mind or drug addicts or sex offenders or domestic violence offenders or any other criminals to enter into the Development. Back to Top 4.10 Funeral and Bereavement Arrangements and Political Activities The Resident shall not hold funeral and bereavement services in his Unit and shall do so in a funeral parlour, mosque or place of worship of his own respective faith so as to respect the privacy of other residents in the Building. The Resident shall not hold any political activities in the Development. Back to Top 4.11 Conduct of Children Residents must ensure that their children do not play and cause any disturbance and annoyance at the walkways, stairways, car parks, roads, car lifts or any other common areas. Back to Top 4.12 Parties and Functions Residents must make reservation with the Management for the use of the barbecue pits and surrounding areas for his private party and function. Approval may be given subject to the terms and conditions including the levy of a fee for such use. Back to Top 5.0 COMMON PROPERTY AND AREAS 5.1 Use of Common Property 5.1.1 Common Garden / Landscaping The landscaped garden is aesthetically designed for the common enjoyment of all Residents within the Development. The Resident must not damage any part of the garden and landscape. 5.1.2 Common Furniture Furniture, furnishing and other fittings located in the common areas are not to be altered or removed from their fixed locations. 5.1.3 Fire Fighting Equipment Fire fighting equipment must not be tampered with or removed except in the event of a fire. 5.1.4 Tampering Of Installation Residents are not permitted to change, alter or deface any installation, signboards, fixtures and fittings or any other equipment installed in the Development. 5.1.5 Use of Common Compound Residents are not permitted to use the lobby or any other common areas for any private or public functions except at the designated area for such functions. Back to Top 5.2 Use of Lifts Lifts are provided for convenient access to the Units. Residents must obey the following rules:- a. urinating, spitting, smoking, littering, drawing of graffiti and vandalism in the lifts are strictly prohibited ; b. no person shall wear a wet bathing suit, drink or eat in the lifts ; c. bicycles and any motorized form of transport (other than wheel chairs) are not to be placed in the lifts ; d. no person shall tamper with any of the control panels as it may prevent the proper functioning of the lifts ; e. in the event of power failure, fire or other emergencies, the Resident must not use the lifts but use the staircases to leave the Building instead ; f. no personal items or refuse of any kind shall be left in the lifts. The Security Guards shall be informed of any personal belongings found unattended in the lifts ; and g. the Resident must ensure that the lift is not overloaded and the lift doors and walls are not scratched or damaged. Any damages caused shall be repaired at the expense of the Resident. Back to Top 5.3 Obstruction of Access to / Egress From the Building The Resident shall not cause or permit or suffer to be caused any obstruction, impeding or preventing access to or egress from the Building by the parking of motor vehicles of any kind including cars, motor cycles, bicycles or any form of transport nor to cause or permit or suffer to be caused any such obstruction upon access roads leading to the Building. Back to Top 5.4 Obstruction of Common Areas Residents are not permitted to place, leave, store or cause to be placed any refuse, furniture, parcels or other goods or things of any type which may obstruct or are likely to obstruct the corridor, lobby, staircase or landings leading to the Unit and other common areas in the Building. Residents must keep the fire escape in the building free from obstruction. The entrances, passages, stairs and landings must not be used as temporary or permanent extensions or as storage space for goods. Back to Top 5.5 Loading and Unloading Residents are not permitted to load or unload any goods or materials onto or from vehicles and convey the same from and into the building except at the loading and unloading area approved by the Management. Back to Top 6.0 USE OF CAR PARKS 6.1 Designated Parking Bays Residents must park their vehicles at the designated parking bay assigned to the Unit. Residents whose parking bay is occupied by another vehicle are advised to report the matter to the security guard. Vehicles found parked in areas not meant for parking or causing obstruction are liable to be towed away or be clamped without notice to the vehicle owner. The vehicle owner concerned will be liable to bear the cost of towing or pay a minimum fee of RM50.00 for the removal of the wheel clamp. Repairs of vehicles are not permitted within the car park areas unless with prior consent from the Management. Back to Top 6.2 Guests and Visitors Parking Guests are only allowed to park at the designated Guests' parking bays. Guests are not allowed to park at the allocated lots meant for Residents except with permission from the owner of a particular car park bay. Residents must ensure that their Guests abide by the parking rules. Vehicles found parked in areas not meant for parking or causing obstruction are liable to be towed away or clamped without notice to the vehicle owner. The vehicle owner concerned will be liable to bear the cost of towing or pay a minimum fee of RM50.00 for the removal of the wheel clamp. Back to Top 6.3 Installation of Grilles or Barriers Residents must not install any grilles or place or build any form of obstruction whatsoever at the entrances, exits or driveways to or in the car parking bays or any other area not designated for parking of vehicles. The Management has been empowered to remove any such obstructions at the expense of the Resident. Back to Top 6.4 Height Restriction The maximum vehicle height allowed in the Car Park is 6 � feet (1.95 meter). Vehicles higher than the maximum height is not permitted. Back to Top 6.5 Parking Risk The Management is not liable in any way whatsoever for any damage or loss suffered by the Resident, his family members, servants or guest from the use of a car parking bay. The Management is not liable for any theft, damage or other misdemeanors to the vehicle whilst parked at the car parking bay. Residents and guests are requested to ensure that their vehicles are locked and properly secured. Back to Top 6.6 Washing of Vehicles at Car Parks Residents, their family members, servants, guests or agents are not permitted to wash their vehicles at the car parks. Only wet wiping is allowed. Back to Top 7.0 SECURITY AND SAFETY 7.1 24 Hour Security The Development provides 24-hour security and intercom communication operated by guards to control admittance of guests. A professional security company has been engaged to provide such a service to the Development. The security guards will patrol all common areas from time to time. Back to Top 7.2 Security And Safety Measures Residents must comply with all security and safety measures introduced by the Management. Back to Top 7.3 Securing Your Unit Residents are responsible to ensure that doors and windows to their Units are properly locked and secured. Back to Top 7.4 Insurance Coverage The Resident must ensure proper insurance coverage in respect to his household contents in the Unit. Back to Top 7.5 Safe Driving For safety reasons, residents are requested not to drive above the speed limit within the Development. Back to Top 7.6 Deliveries Residents are requested to inform the security guard at the guardhouse of any arrangement for deliveries. All delivery personnel must also register and obtain security passes from the guard house. Back to Top 7.7 Safety within the Unit Residents must take all necessary precautions to prevent any outbreak of fire. Aerosol products such as lighter fuels and hair sprays must be kept away from strong sunlight. All electrical and gas appliances must be switched off when not in use and electrical sockets must not be overloaded. Back to Top 8.0 COMMON AND RECREATIONAL FACILITIES The following common facilities provided within the Development are for the use and enjoyment of the Residents: a. Swimming and Children's Pools b. Jacuzzis c. Barbecue Pits d. Gymnasium e. Dance Studio f. Squash Courts g. Snooker Room h. Children's Playroom i. Cafe l. Launderette m. Mini Market n. Car Wash Bay Back to Top 8.1 General Rules and Regulations 8.1.1 Right to Use the Recreational Facilities Residents are entitled to use the recreational facilities in accordance with the rules and regulations governing each recreational facility as contained herein. Lessees and their family members, servants, workers, guests and agents are not permitted to use the recreational facilities. 8.1.2 Use of Recreational Facilities by Guests a. Guests must be accompanied by the Resident. Residents are responsible for the behaviour and good conduct of the guests and must ensure that their guests observe all rules and regulations within the Development. b. The Management staff, security guards or any other person of authority may request the guests to leave a particular facility if the guests are misbehaving or not accompanied by the Resident, or if a particular facility is overcrowded. 8.1.3 Breach of Rules Residents or the guests who breach any of the rules will be required to leave the recreational facility area at once and will not be allowed to make any reservations for a minimum period of six (6) months. 8.1.4 Liability for Damage Residents are responsible for the equipment at any recreational facility and must inform the Management or security guard of any existing damage to the equipment that the residents or his guests is about to use, failing which the Resident will be held liable for the damage. Residents are responsible for the safety and behaviour of other residents and guests attending an event or function organized by the Resident. The Resident further agrees to indemnify the Management for all liability that may arise from this event or function. 8.1.5 Disclaimer Clause The Management is not liable for any loss, theft or damage to any personal property, injury or death arising from the carelessness, omission or negligence on the part of the person(s) concerned or other third parties arising from failure to follow the rules and regulations or for any other reason whatsoever. The Management reserves the right to change or amend these rules and regulations as it deems necessary without prior notice. Back to Top 8.2 Swimming Pool, Children's Pool and Jacuzzis 8.2.1 Operating Hours and Usage a. The pools are open for use from 7.00 am to 10.00 pm everyday, except when closed for cleaning or maintenance. b. No swimming is allowed in the fountain pool located in front of the main pool. c. The maximum number of guests allowed for each Unit shall not exceed three (3) at any one time. d. Children under the age of twelve (12) must be accompanied and supervised by an adult. e. The swimming pool compound shall not be used for organizing private functions or barbecues unless with the prior written approval from the Management. f. No swimming lessons shall be conducted in the pools without prior consent of the Management. g. Residents and guests are advised to leave the pool during heavy rain and thunderstorms. 8.2.2 Proper Conduct and Etiquette a. All persons must shower before entering the pools. Spitting, spouting, nose blowing, urinating and the like shall not be permitted in the pools. Any person caught doing so will be asked to leave the pool immediately. b. All persons entering the pools must be properly attired in acceptable swimwear. No nakedness or normal everyday clothing shall be allowed. c. No eating, drinking and smoking shall be permitted in the immediate vicinity of the pool. d. All persons are required to dry themselves before leaving the pool area and changing rooms. No person wearing a dripping wet bathing suit shall go beyond the pool and changing room area. e. Persons suffering from infectious or communicable diseases must not use the pools. f. Persons using the pools must not carry out any activities or carry any objects that may cause annoyance, disturbance or injury to other users, or cause damage to the equipment and installations at the pool area. However, children may play with small water toys in the wading pools. g. Removal / misuse of poolside furniture and safety equipment are strictly prohibited. h. No pets shall be allowed in the pool area. i. Diving is not advisable at any time, due to the depth of the pool. Back to Top 8.3 Barbecue Pits and Surrounding Areas 8.3.1 Operating Hours and Usage a. The barbecue areas may be used from 9.00 am to 10.00 pm everyday and up to 11.00 pm on weekends and eve of public holidays subject to the approval of the Management. b. Barbecue areas are available for booking. The Resident who intends to use the barbecue areas is requested to submit a formal application to the Management. All applications must be made stating the nature, date and time of the function to be held and the number of guests to be invited. The approval is on a first-come-first served basis. c. The application is subject to the payment of a refundable security deposit of RM500.00. The payments must be made to the Management during the application. d. The number of guests to be invited is limited to a maximum of 50 persons (including children) at any one time. The applicant is to provide a name list of the guests to the Management prior to the function date so that arrangements can be made for the smooth entry of the guests into the Development. e. The Resident is responsible for the removal of all rubbish and keeping the areas clean and tidy after the function. The Resident shall at his own costs rectify all damages to the areas or other common areas caused by the Resident, his caterers or guests, failing which the Management shall have the right but not the obligation to rectify the damage at the expense of the Resident. The expenses incurred shall be deducted from the security deposit. f. Usage of any musical instruments or audio equipment for the function requires prior consent of the Management. 8.3.2 Proper Conduct and Etiquette a. All invited guests must behave properly. Wild and indecent acts are strictly prohibited. b. Invited guests are allowed to park their vehicles at the visitors' car park only. c. The fire should not be left unattended and it should be completely extinguished at the end of the function. d. All users shall refrain from making excessive noise as it may disturb other Residents. e. Residents are responsible for the behaviour of their guests at the function. Back to Top 8.4 Gymnasium 8.4.1 Operating Hours and Usage a. The gymnasium is open from 6.00 am to 11.00 pm everyday, except when closed for maintenance. b. Residents must register at the control room before using the Gymnasium. Please request the Management / security personnel to open the door to the gymnasium to gain entry. c. The gymnasium is strictly for the use of the residents and no guests are permitted. d. Children under the age of twelve (12) are strictly prohibited from using the facility. e. Users of the gymnasium are advised to inform the security / management personnel to lock up the premises after the use of the facility. 8.4.2 Proper Conduct and Etiquette a. All equipment in the gymnasium is to be used for its specified purpose only and no equipment is to be taken out of the gymnasium. The equipment is to be placed back to its original position after use. b. No smoking, eating or drinking (except drinking water) shall be permitted. c. Users of the gymnasium must be properly attired. No street shoes such as boots, high heeled shoes or leather shoes except proper sports shoes are to be worn in the gymnasium. Bring along a towel to wipe off sweat from the equipment and benches / seats after use. d. No wet swimwear is to be worn in the gymnasium. e. All lights, fans and machines are to be switched off after the use of the facility. Back to Top 8.5 Dance Studio 8.5.1 Operating Hours and Usage a. The studio is open from 6.00 am to 11.00 pm everyday, except when closed for maintenance. b. Residents must register at the control room before using the studio. Please request the Management / security personnel to open the door to the studio to gain entry. c. Users of the studio are advised to inform the security / management personnel to lock up the premises after the use of the facility. 8.5.2 Proper Conduct and Etiquette a. No smoking, eating or drinking (except drinking water) shall be permitted. b. Users of the studio must be properly attired. No street shoes such as boots, high heeled shoes or leather shoes except proper dancing or sports shoes are to be worn in the studio. Bring along a towel to wipe off sweat from the benches / seats after use. c. No wet swimwear is to be worn in the studio. d. All lights and fans are to be switched off after the use of the facility. Back to Top 8.6 Squash Courts 8.6.1 Operating Hours and Usage a. The courts are open from 8.00 am to 9.00 pm everyday, except when closed for maintenance. b. Bookings can be made at the management office up to 3 days in advance and will be accepted on a first-come-first-served basis. In the case of a no-show the courts can be used by others or those on the reserve list after a 15 minutes grace period. c. Residents must register at the control room before using the court. Please request the Management / security personnel to open the door to the court to gain entry. d. Users are advised to inform the security / management personnel to lock up the premises after the use of the facility. 8.6.2 Proper Conduct and Etiquette a. No smoking, eating or drinking (except drinking water) shall be permitted. b. Users of the courts must be properly attired. No street shoes such as boots, high heeled shoes or leather shoes except proper sports shoes are to be worn in the courts. c. No wet swimwear is to be worn in the courts. d. All lights and fans are to be switched off after the use of the facility. Back to Top 8.7 Snooker Room 8.7.1 Operating Hours and Usage a. The snooker room is open from 6.00 am to 11.00 pm everyday, except when closed for maintenance. b. Residents must register at the control room before using the snooker room. Please request the Management / security personnel to open the door to the room to gain entry. c. Users of the room are advised to inform the security / management personnel to lock up the premises after the use of the facility. d. Children under the age of twelve (12) are strictly prohibited from using the facility. 8.7.2 Proper Conduct and Etiquette a. No smoking, eating or drinking (except drinking water) shall be permitted. b. No wet swimwear is to be worn in the room. c. All lights and fans are to be switched off after the use of the facility. Back to Top 8.8 Children's Playroom 8.8.1 Operating Hours and Usage a. The playroom is open from 8.00 am to 11.00 pm everyday, except when closed for maintenance. b. All children must be accompanied and supervised by an adult. c. The key to the room is kept at the control room or the Management Office. Please request the Management / security personnel to unlock the door to the room to gain entry. d. Users of the room are advised to inform the security / management personnel to lock up the premises after the use of the facility. 8.8.2 Proper Conduct and Etiquette a. No smoking, eating or drinking (except drinking water) shall be permitted. b. No wet swimwear is to be worn in the room. c. All lights and fans are to be switched off after the use of the facility. Back to Top 8.9 Cafe The cafe is located at Block 2. The cafe is operated by an independent operator who is wholly responsible for the food and drinks they provide. Back to Top 8.10 Launderette The launderette is located at Block 2. The launderette is operated by an independent operator who is wholly responsible for the services they provide. Back to Top 8.11 Mini-Market The mini-market is located at Block 2. The mini-market is operated by an independent operator who is wholly responsible for the goods and services they provide. Back to Top 8.12 Car Wash Bay Residents are not allowed to carry out any washing of cars anywhere except in the designated car washing bays near Block 10. Residents are advised to use water judiciously and not to waste water. Always remember that *�a penny saved is a penny earned'.* Back to Top 9.0 RENOVATION PROCEDURES 9.1 Renovation Approval a. Residents must ensure that all renovation works comply with the prevailing acts, by-laws and regulations imposed by the Relevant Authorities. The Resident must obtain the requisite approval from the Relevant Authorities and submit a copy of the approval to the Management for consideration before commencing the renovation works. b. Residents must submit the proposed renovation plans to the Management for comments and approval at least seven (7) days prior to the commencement of the renovation works. Back to Top 9.2 Renovation Deposit and Refund of Renovation Deposit a. Residents are required to pay a deposit of RM1,000.00 or such other sum as determined by the Management to cover any damages caused during the renovation works or for non-compliance of the conditions stated herein. The deposit will be refunded free of interest upon the completion of the renovation works according to the approved plans and to the Management's satisfaction, and upon due compliance with all the terms therein. Deductions will be made for any damages caused to the common property and/or any cleaning work necessary to be carried out. b. The Resident shall at his own costs within fourteen (14) days of receipt of a notice of demand from the Management rectify all damages to the Building or common property caused by the Resident, his employees, agents or Contractors, failing which the Management shall have the right but not the obligation to rectify the damage at the expense of the Resident. c. The expense incurred shall be deducted from the Renovation Deposit. If the Renovation Deposit is insufficient to pay for the costs incurred, the Resident shall within seven (7) days upon receipt of a notice from the Management pay to the Management the sums due failing which the Resident shall pay to the Management interest at a rate of 10% per annum (or at any rate to be determined by the Management) from the due date until the date of actual payment. d. The Resident or his contractor must keep the Building and common area clean and tidy. The Resident or his Contractor is responsible for the removal of all renovation debris out of the building premises on a daily basis. In the event of default by the Resident, the Management shall have the right but not the obligation to carry out the same and any costs incurred thereby shall be deducted from the Renovation Deposit. e. Upon completion of the renovation works, the Resident must inform the Management in writing requesting for a joint inspection of the premises. f. The Management will refund the Renovation Deposit to the Resident after confirmation that there is no damage or breach of the Resident's obligations or the damage and/or breach above has been made good or such repairs have been carried out and paid for. g. The refund will be made within one (1) month from the date of such confirmation. Back to Top 9.3 Renovation Limits a. Facade - The Resident shall not, without the prior written consent of the Management in writing, carry out any renovation work involving changes to the fa�ade of the Building. These limitations include painting or other decorations of any nature, alteration to the windows installed in the external walls, balconies, the affixing of grilles or awnings, the installation of electrical wiring, television antenna, CCTVs, machines or air-conditioning units which may protrude through the wall or the roof of the said Building or change the appearance of any portion of the said Building. b. Structural Works - The Resident shall ensure that the renovation work to be carried out will not in any way affect the structure of the Building or the Common Property nor will it in any way cause any nuisance to any other residents. The hacking work has to be carried out with due care to ensure that no damage is caused to the floor slabs, columns or beams of the Building or common property. c. Electrical Works - The Resident shall keep the management informed on all additions or alterations to the electrical systems. No alteration or modification of the electrical circuit, or upgrading of electricity supply is allowed unless with prior written approval from the Management. A Licensed Electrical Contractor must be engaged to undertake the electrical work in accordance with the requirements of JBE/TNB and the Management. d. Air-Conditioning Units - The Resident shall not install any air-conditioning units or equipment of any kind at the common area without the prior approval from the Management. e. Plumbing & Water-Proofing Works - The Resident must submit proper drawings indicating the proposed plumbing works to be undertaken to the Management and the Relevant Authorities for approval before the commencement of the renovation works. Where the works involve the alteration or relocation of bathrooms, toilets or kitchen wash areas, the Resident must ensure that proper waterproofing membrane is constructed below the cement screed so as to prevent possible leakage or seepage of water to the units below or affecting the waterproofing of the floor slab. *The Resident will be liable for any damages or leakages down to the lower floor(s) which may arise from their renovation works.* f. Iron Grilles - The Resident shall not install iron grilles at the common corridor or staircase landing outside the entrance of the Unit. Back to Top 9.4 Non-Compliance of Renovation Limits The Management reserves the right to demolish or make good all such unauthorised alterations or additions after giving seven (7) days' written notice to the Resident concerned requesting him to remove all such unauthorised alterations or additions. All costs incurred in such demolishment, making good and/or removal of any unauthorised alterations or additions will be borne by the Resident. Back to Top 9.5 Other Rules and Procedures Governing the Contractors Other rules and procedures governing the contractors are mentioned in the Renovation Applications Form provided by the Management. Back to Top 10.0 GENERAL 10.1 Disclaimer of Liability The Management or any of its agents or employee shall not be liable in any manner whatsoever for the loss of or damage to any personal property of or any injury or death of any person in the Development unless such loss, damage, injury or death had been caused by the default of the Management. Back to Top 10.2 Breach of House Rules Any breach by an owner's tenants, family members, guests, visitors, servants, agents and licensees of any of the House Rules shall be deemed to be a breach thereof by the resident concerned who shall be fully liable to the Management for any ensuing damages. An Owner and Resident shall fully indemnify the Management on demand against all such losses and damages suffered by his tenants, family members, guests, visitors, servants, agents and licensees. Back to Top 10.3 Strata Titles Act 1985 The rules and regulations set out herein are to be read in conjunction with the Third Schedule; By � Laws for the Regulations of the Subdivided Buildings (Section 44 and 62) of the Strata Titles Act 1985 (Act 318) and Strata Title (Federal Territory of Kuala Lumpur) Rules 1988; and the rules set thereunder. Where there is any conflict in the application and interpretation of these rules and regulations, the Strata Titles Act and the Rules set thereunder shall prevail. Back to Top 10.4 Amendments and Alterations to House Rules The Management may from time to time introduce new rules or amend any of the House Rules as it may deem necessary. Fees, charges, penalties and times indicated in this House Rules are subject to change without prior notice. Back to Top 11.0 DETAILS OF CONTACTS The Management Office address is as follows: 2-1-8, Tivoli Villas Condominium Jalan Medang Tanduk, Bukit Bandaraya 59100 Kuala Lumpur. Telephone : 03-2093 0373 / 03-2096 2979 Fax : 03-2094 7315 E-mail : tivoli_villas@hotmail.com In-case of emergency outside of the office hours please contact the security at the guardhouse. Guard House Tel. No. : 03-20945928. Back to Top 12.0 USEFUL CONTACT NUMBERS Police Contact Numbers General Line 999 Brickfields 03-2274 4465 Kuala Lumpur 03-2052 0199 Dang Wangi 03-2078 2222 Rakan Cop 03-2115 9999 Hospital General Hospital KL 03-2615 5330 Hospital Universiti 03-7950 2501 Institut Jantung Negara 03-2698 1333 Puteri Malaysia Ambulance 1-800-888-999 BME Ambulance 03-7954 1111 Lifecare Ambulance 03-7785 1919 Malaysian Red Crescent 03-4257 8726 Taxi Services Super Cab 03-7875 7333 Comfort 03-7933 0495 Telecab 03-9221 1011 Public Cab 03-8776 4383 / 8776 4386 Airport Limousine 1-800-880-678 Airport Express Coach (KLIA) 03-8787 3894 Others Traffic 03-2072 9044 Fire (Bomba) 994 Rescue (Civil Defence) 991 Automobile Association of Malaysia 1800-88-0808 KLIA Info Centre 03-8776 4383 / 8776 4386 MAS Services 03-8776 3000 Railway (KTM) Info 03-2273 8000 Indah Water Konsortium 03-2284 7828 Tenaga Nasional Berhad 1-5454 Waterworks Department 03-2282 2742 Dewan Bandaraya Kuala Lumpur 03-2617 9940 / 9944